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Emergency? If you or someone nearby is experiencing chest pain, difficulty breathing, severe bleeding, signs of stroke, or any life-threatening situation, call 911 immediately. Do not delay.

At Wellspring Care Portal, we understand that the healthcare system can feel overwhelming. Whether you are scheduling a routine checkup, managing a chronic condition, seeking mental health support, or trying to understand your care options after a diagnosis, our care navigation resources are designed to guide you clearly and compassionately.

Below you will find common care pathways organized by need. Each pathway provides an overview of what to expect, how to prepare, and where to find relevant services and providers within our network. If you are unsure which pathway is right for you, start with our Urgency Guide to help assess the level of care you may need.

Choose Your Care Pathway

Select the category that best matches your current health need.

Routine Care

Regular checkups, annual physicals, follow-up visits, prescription renewals, and ongoing health monitoring are all part of routine care. Establishing a relationship with a primary care provider (PCP) is one of the most important steps you can take for your long-term health. Your PCP serves as your main point of contact for non-emergency health concerns and coordinates referrals to specialists when needed.

When to Seek Routine Care:

  • Annual physical examinations
  • Prescription medication renewals or adjustments
  • Follow-up after a hospital stay or procedure
  • Chronic condition management (diabetes, hypertension, asthma)
  • Health concerns that are not urgent or emergency
Find a Primary Care Provider

Urgent Health Questions

Sometimes you have a health concern that needs attention today but is not a life-threatening emergency. Urgent care services bridge the gap between your primary care provider and the emergency room. Common urgent care situations include minor injuries, fevers, infections, and symptoms that developed suddenly but do not require emergency intervention.

When to Seek Urgent Care:

  • Minor sprains, strains, or cuts needing stitches
  • Fever above 101°F in adults
  • Ear infections, sore throat, sinus infections
  • Urinary tract infections
  • Mild allergic reactions (not anaphylaxis)
  • Minor burns or rashes
View Urgency Guide

Preventive Care

Preventive care focuses on keeping you healthy before illness or disease develops. This includes screenings, immunizations, health risk assessments, and lifestyle counseling. Many preventive services are covered by insurance at no additional cost to you under the Affordable Care Act. Talk to your provider about which preventive services are recommended based on your age, sex, family history, and lifestyle.

Common Preventive Services:

  • Blood pressure, cholesterol, and diabetes screenings
  • Cancer screenings (mammography, colonoscopy, Pap smear)
  • Immunizations (flu, pneumonia, shingles, COVID-19)
  • Depression and anxiety screening
  • Wellness visits and health risk assessments
  • Tobacco cessation and weight management counseling
Explore Preventive Services

Behavioral Health

Behavioral health encompasses mental health care, substance use treatment, and emotional well-being support. If you are experiencing anxiety, depression, grief, trauma, substance use challenges, or other emotional difficulties, seeking professional support is a sign of strength. Our behavioral health providers offer individual therapy, group counseling, psychiatric evaluation, and medication management in a confidential, supportive environment.

Signs You Might Benefit from Support:

  • Persistent sadness, anxiety, or mood changes
  • Difficulty sleeping, eating, or concentrating
  • Withdrawal from activities you once enjoyed
  • Reliance on alcohol or substances to cope
  • Thoughts of self-harm (seek immediate help: 988 Suicide & Crisis Lifeline)
Find Behavioral Health Providers

Rehabilitation Services

Whether you are recovering from surgery, an injury, or a stroke, rehabilitation services help you regain function and independence. Physical therapy, occupational therapy, and speech-language therapy are designed to restore movement, strength, communication, and daily living skills. Our rehabilitation programs are individualized and may be provided in outpatient clinics, skilled nursing facilities, or home settings.

Rehabilitation Options:

  • Physical therapy for musculoskeletal injuries
  • Occupational therapy for daily living skills
  • Speech-language pathology
  • Cardiac and pulmonary rehabilitation
  • Post-surgical recovery programs
Rehabilitation Services

Caregiver Resources

Caring for a family member or loved one can be rewarding but also physically and emotionally demanding. Caregivers often put others' needs ahead of their own, which can lead to burnout, stress, and health decline. We offer resources to help caregivers find support, including respite care options, support groups, educational materials, and guidance on navigating the healthcare system on behalf of another person.

Caregiver Support Includes:

  • Caregiver support groups and counseling
  • Respite care coordination
  • Home health aide referrals
  • Health proxy and advance directive guidance
  • Managing medications and medical records
  • Self-care strategies for caregivers
Connect with Caregiver Services

Ongoing Care Support

Healthcare is a journey, not a one-time event. We provide resources for every stage.

Chronic Condition Management

Living with a chronic condition like diabetes, heart disease, or COPD requires ongoing care coordination. Our resources help you understand your condition, manage medications, track symptoms, and communicate effectively with your care team. Consistent follow-up is key to preventing complications and maintaining quality of life.

Care Transitions

Moving from hospital to home, from one provider to another, or from pediatric to adult care requires careful coordination. Our care navigation team helps ensure that your medical records, medications, and care plans transfer smoothly. Good communication during transitions reduces the risk of errors and readmissions.

Community Connections

Health extends beyond the clinic. We connect you with community resources such as nutrition programs, transportation assistance, housing support, health education classes, and social services. Social determinants of health play a major role in overall well-being, and addressing these factors is part of comprehensive care.

Not Sure Where to Start?

Our urgency guide can help you determine what level of care may be appropriate for your situation. Always err on the side of caution, and call 911 for any emergency.

Open Urgency Guide Contact Us